Sorry for the long delay in response... we traveled to Paris from St.
Petersburg and I was just swamped trying to balance touring with work! ;-)
My coworkers and I absolutely LOVED St. Petersburg - in large part due to
our guide, Sasha. The city itself is absolutely beautiful, and the stories
and inside knowledge that Sasha provided made our experience so much more
memorable than it otherwise would have been. We were really pleased by the
way that Sasha was able to balance making sure that we saw (and heard) all
the major sights (and sounds) with our quirky tourist requests (e.g. the
We were also very impressed by the organization of your company... they
were constantly in contact with us and we always had at least two phone
numbers that we could call. In fact, a real test of your company's
abilities occurred when my colleague got stuck en route to St.
Petersburg... so while we expected her to be waiting for us when we
arrived, your people were able to communicate to me that she would be
actually getting in at 10:50pm. And, to the great relief of my colleague,
the driver was waiting for her upon her arrival.
So, thanks so much for helping us to have such an incredible time while we
were in St. Pete's! We'll definitely give you a call if we're in Russia
----- Original Message -----From: TPozdnyakova@aol.comSent: Thursday, September 26, 2002 2:35 PMSubject: Re: Guide Assistance
I heard that you did give Tanya in Saint Petersburg a call and she set you up with our guide Sasha. If you could spare a moment, we would really appreciate any feedback on the service you could give us. The most important bit of feedback would be if you were satisfied with your guide. If the information about Sasha is positive, it could have a strong impact on his ability to get more customers from us in the future.
Thanks very much.
Carole was contacted by UPS again today and understood that the matter was resolved. However, just to be sure, she thinks a follow-up call by Sascha to the store would be best.
She also mentioned that they were EXTREMELY pleased with Sascha and would recommend him and your services to anyone.
Thanks for your help and have a nice weekend!
The tea sets have arrived and not a piece is broken.... a miracle considering that the porcelain is paper thin.
Carole Tolbert would like to get word to Sascha that she and Pat would gladly provide personal recommendations he needs for any future jobs. Please let him know that Carole can't say enough good things about his pleasant character, kind nature, and professionalism.
Thank you, too for the wonderful service you've provided. It was a great pleasure working with you.
|Subj:||Re: upcoming trip to st. petersburg|
|Date:||2/24/2003 6:31:06 AM Eastern Standard Time|
we had a wonderful time. we employed Sasha on the thurs., as tanya probably told you. he was fine, though inexperienced in some areas of interest. but what a lovely person. wish we had met his wife, too. but when we return we will invite them both to dinner. his personality and demeanor and level of information concerning our questions was exactly right, and we thank you.! please forward to tanya.
Sent: Tuesday, March 25, 2003 12:02 AM
> Alex - Now that I am back home and have recovered from my vacation, I just
> wanted to drop you a note to say thank you for your great guide services
> we were in St. Petersburg. I had a great time! And, Harlod also really
> enjoyed it. We really appreciate all the information you gave us and all
> the great places you took us to. We got to see a lot more than the other
> people who were on our trip. It was Great. Thanks Again.
> Karen L
|Date:||4/14/2003 7:09:41 AM Eastern Daylight Time|
John and I arrived back in Baltimore last night. I do not know where to start.....Sasha was a dream come true. What a wonderful guide for the Bartlett family. John and I wanted to put him in our suitcase and bring him home. He actually seemed like one of the family by the end of the week. The only thing we would have done differently was to have gone to a hotel more suited to business people. We had forgotten that Europeans do not understand how much coffee my generation in America drinks to stay alert all day. Also the business center at the Hotel Europe is not updated with high speed Internet service, not even in their business center. Our kids loved the hotel. John and I have been traveling for about 32 years, and prefer the amenities that are more American. I am told MArriott will open in St. Petersburg soon, that will probably be more business oriented. We stay in the Ritz or Four Seasons in the states....we do like a robe, but would trade it anyday for coffee and highspeed Internet. I am sharing this because I will be recommending you to anyone I know who choses to travel to St. Petersburg.
Once more Thank you for arranging such a grand trip.Sasha, was just what we hoped. As a matter of fact we are going to try to help him arrange a trip to the states in the winter.Please be sure he knows how special we think he is.WHAT A GREAT TRIP. Do not hesitate to use us as reference.
Just wanted to let you know how much we enjoyed Sasha. He was the first
person we saw when we stepped off the train from Moscow. He was always
punctual, courteous and very considerate throughout our trip. I would
highly recommend him to any of your future customers.
Robert & Kristin
|Date:||7/15/2003 6:42:15 PM Eastern Daylight Time|
|Date:||8/29/2003 4:49:46 PM Eastern Daylight Time|
Ed - Sasha was great. He is intelligent, prompt, flexible, pleasant, well informed but doesn't fake what he doesn't know. I had some qualms about arranging for a guide from the internet but it could not have worked out better. Many thanks. Best regards, Art
|Date:||9/15/2003 12:17:03 PM Eastern Daylight Time|
Thank you for all you did for our small group last week. Without your services we could not have covered half as much ground as we did in three days. Your skill at outmaneuvering the crowds was much admired. It was a service well worth paying for. If I am asked for advice in the future, I shall recommend you to others.
|Subj:||RE: Saint Petersburg|
|Date:||9/16/2003 3:35:29 PM Eastern Daylight Time|
|Subj:||St. Petersburg Guide - Sasha|
|Date:||10/19/2003 11:57:01 AM Eastern Daylight Time|
|Subj:||St. Petersburg Guide|
|Date:||11/20/2003 8:21:00 PM Eastern Standard Time|
|From: (Leslie Rosenthal)
Thanks for your emails. To get such fantastic testimonials is always a real
treat for me! It was great to work for Leslie. We explored many interesting
places here and she took tons of photos, but you know that 3 or 4 days are
not enough for such a big and beautiful city as St. Petersburg. And
sometimes the weather is not very good too... I think that St. Petersburg is
a must to see for people of creative professions, ex. photographers, artists
and so on. I hope to buy a good digital camera sometime and take some
interesting and unusual pictures too.
I'm not sure if I've mentioned to you before that recently some scenes from
a controversial German film 'Sunset' about last months of Hitler (!!!) were
shot in ... St. Petersburg. The producers said that they visited many
European cities but only St.Petersburg was able to provide them all natural
decorations! Main scenes of the storming of the Reichstag in Berlin with
4,000 crowds of people were filmed ... at the Shkapina Street (slums!) near
the Baltic Train Station ... The filming caused a great negative response in
the city, especially among the war veterans. I think that thanks to the film
there will be no slums in that area soon!
That's all for now.
|Subj:||Re: Saint Petersburg, Russia...|
|Date:||12/27/2003 8:33:14 PM Eastern Standard Time|
|Subj:||RE: Our hotel in St. Petersburg|
|Date:||4/12/2004 9:38:26 AM Eastern Daylight Time|
Sat, 5 Jun 2004 11:42:12 -0700
Òåìà: Guide Assistance
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Our experience with Sasha in St. Petersburg was fantastic! Thanks for all
the assistance on your part and his! I hope that he earns a reasonable
amount as life there appears rough for most. I am recommending your site to
some friends that are traveling in July.
|Subj:||visit with Sasha|
|Date:||8/30/2004 6:06:02 PM Eastern Daylight Time|
Sent: Friday, September 17, 2004 1:33 AM
Just wanted to drop a line saying how happy we were with Sasha. First, let me say my wife, Carol, and I were not even sure if someone would be there when we left the ship in StPetersburg, coming from NY, there are so many scams who knows what is real or not. We were in hopes of someone to take us to the most popular places and hopefully understand his broken English. so, when Sasha spoke English as well as I do and knew so much about everything from the paintings in the hermitage and Russian museum we were thrilled.He took us places we didn't expect to go and knew all the history about everything. When the day and a half was over and we were back on the ship, the three other couples who were at our table talked about what they did on the cruise tours. We saw so many more places and did so much more it was unbelievable. What is really crazy is that we spent less money for the guide and driver than they did, and that includes our visas. we would recommend your guide service with Sasha anytime.
Carol & Artie
|Subj:||St. Petersburg Tour with Alexander Sergayev ("Sasha")|
|Date:||10/15/2004 1:40:37 PM Eastern Daylight Time|
To: "Elena Morozova" <email@example.com>
Date: Monday, November 15, 2004, 7:13:17 PM
Subject: Guide Assistance
===8<==============Original message text===============
My partner and I would like to pass on to you and your company our many
thanks to Sasha for all his help and guidance during our recent trip to St
Petersburg. We have of course emailed Sasha to thank him, but we would like
you to know too.
He was a wonderful guide - full of information and interesting points, and
we had an itinerary just suited to us, including a visit to a micro-brewery
for my partner, and the Dostoevsky Museum for me. Sasha was prompt and courteous at all times with a
great deal of knowledge, and a dry sense of humour! He is an excellent ambassador for your wonderful
city, and we would have no hesitation to recommend him to friends, and in my
Many thanks to you too, for your assistance in arranging our trip, and
making it so memorable.
With kind regards,
===8<===========End of original message text===========
|Date:||7/4/2005 3:18:35 PM Eastern Daylight Time|
Now that we are home from St. Petersburg, I wanted to thank you for helping to make our trip a great success. From the very beginning, your detailed hotel reviews helped me choose the right one for our needs. (We stayed at the Comfort mini-hotel which I can highly recommend...great location, good facilities, and a very accommodating staff).
And then, your suggestion on using a guide proved correct and Sasha was wonderful as he showed us around St. Petersburg and the surrounding area for four days. His short orientation on the day we arrived was very helpful in getting us settled in the city. We appreciate very much his patience in indulging our wishes to take pictures and shop along the way in addition to his excellent knowledge about the city. Also, when our return schedule to the airport changed and we used hotel transportation instead of your service, he provided a prompt refund after making sure everything was in place with the hotel.
In short, I think our trip was as close to perfect as it could be. Thanks again for the part your company played in making it so!
John Jones and John Bangert
Little Rock, Arkansas"
|Subj:||RE: Cash machines in Saint Petersburg|
|Date:||7/6/2005 9:48:33 PM Eastern Daylight Time|
We just got back from Europe 2 days ago and this is the first chance I have had to write to you. First of all, we couldn’t have been more pleased with Sasha. He was polite courteous, attentive, very informative, and completely accommodating. He was always punctual and handled all of our requests with great aplomb/ Actually on the last day the ladies had to beg for some shopping time and just relaxation time. All in all it was a wonderful experience and everyone had a great time. On leaving St. Petersburg for Helsinki by train….there is good news and bad news. The good news is that there is a Russian train and a Finnish train. The bad news was we were on a Russian train. The only bummer part of the trip was this prehistoric train ride on this 50’s something train. UGH!!
For any clients that I have traveling to Russia I will definitely put them on to you. Again, thanks for your help.
Date: Friday, October 7, 2005, 6:22:07 PM
===8<==============Original message text===============
We arrived back yesterday afternoon, local time. The flight was flawless and
we had a good ride.
Thank you for such a good guide to us and your care and attention during the
period you were with us. We all enjoyed your commentaries and your company.
We will surely recommend you to our friends if your services are required.
Please do keep us posted and keep in contact. Don`t fail to update us on
anything that you consider worthwhile and let us know if you happen to pass
through. When I have my pictures downloaded I will email you copies!